Frequently Asked Questions

Shipping Information

  1. What shipping options do you offer?

    • We offer standard and express shipping options to cater to your needs. The available options and estimated delivery times will be displayed at checkout based on your location.

  2. Do you offer international shipping?

    • Yes, we offer international shipping to several countries. Please note that additional charges such as customs fees may apply depending on the destination country.

  3. How can I track my order?

    • Once your order has been dispatched, we will send you a tracking number via email. You can use this number to track your order on our website or the courier's website.

Returns & Exchanges

  1. What is your return policy?

    • We accept returns within 60 days of purchase. To initiate a return, please contact our customer service with your order number and reason for return.

  2. How do I exchange a product?

    • To exchange a product, simply return the item you wish to exchange following our return policy guidelines, and place a new order for the desired item.

  3. Are return shipping costs covered?

    • Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. In such cases, we will cover the return shipping costs.

Other Information

  1. Are AgeRelief products scientifically backed?

    • Absolutely, our products are grounded in scientific research and developed in collaboration with experts in the field to ensure they effectively address aging-related concerns.

  2. How can I get personalized support or advice on what products to buy?

    • We are here to assist you! You can reach out to our customer support team through the "Contact Us" page on our website for personalized assistance and recommendations.

  3. Do you offer gift cards or gift wrapping services?

    • We currently offer gift cards in various denominations that you can find in the "Gifts" section of our website. However, we do not offer gift wrapping services at the moment. Stay tuned for updates as we are always working to enhance our services.