Roderick W.
It's not bad but it always catches me under my armpits if you all could have made it closer to like my biceps it could be a better fit but other than that it works
Ruber P.
Me ha quitado el dolor en mi ombro, es mágica.
Lynette R.
Wearing it daily relieved my pain at night that woke me up. I went to four sessions of PT and they asked me not to use it. The exercises aggrevated my symptoms. Doctor says I can wear it again and stop PT. She ordered an MRI which I will do (as I am curious what the actual problem is in reality. To be determined). But the brace helped, PT did not. I call it Torture Therapy!
Terence N.
I tried contacting the company letting them know it didn’t work for me it actually made my shoulder hurt worse I was under the 14 days now I’m over I guess that will be your reason for no refund but thanks anyway. I’m not saying your product is bad I see all the great views it just wasn’t for me.
Thanks
Janet L.
Does not fit correctly and they are making it impossible to return items.
Jimmy M.
The brace helped the pain in my shoulder as soon as I put it on but I could only wear it for a few minutes. Every time I moved my arm it dug into my underarm which was very painful. I had to take it off before it caused a sore. I tried again a couple of days later but had the same problem. I would like to return them. I ordered 2.
Larry J.
I’m sure it works well for most people. I used it day and night for about 2 weeks and did not help. As for the 60 day unconditional guarantee, I tried it and the most they would give me back was $10
Jay Z.
It basically doesn’t do anything as promised. It barely holds a small ice pack which is about the only thing it’s good for. My shoulder felt the same after using as it did when I wasn’t using it.
Becky T.
I am recovering from a total reverse shoulder replacement on my left shoulder. I purchased your product to help with my right shoulder, since it has to do all the work during recovery. I was disappointed that your product was difficult to put on and uncomfortable to wear.
Marilyn S.
I do like how it helps support my shoulders but the strap under the opposite arm area is difficult to deal with. I do use it when I work to keep me from overusing my muscles.
Joe M.
Took it out of the package put it on and the thin plastic clip for the strap broke with an hour. Return policy requires you to pay for shipping $20. Product is make out of very cheep parts. Should have ordered one on Amazon. If the product is defective should not have to pay for shipping back. Very disappointed.
William K.
Very well made product! This brace has made my shoulder about 75% better and it’s been just a few weeks!
Rochelle M.
Not happy with it at all
Mark S.
I bought 2 of these directly from the company. Money back guarantee is bs. It didn't work for me and was very uncomfortable to wear, but I did it for 14 days with zero results. I contacted them to send back for a refund and they offered me 20%. I declined that because it just didn't work and I want all of my money back. Looks like they will be keeping my money in exchange for a bad review. Don't be mislead by their false claims. See Amazon for real reviews.
Brett F.
It seems to help with my shoulder pain
Jyoti S.
I feel this is totally a SCAM. I got my package late and this product is not helping me at all. I felt the one I found on Walmart worth 20$ is much better than this one.i wanted my money back but I had a bad experience as they don’t have phone to talk and through email I received standard reply. Returning this product costing me approx 40$ which is more than half of product price. VERY DISAPPOINTED
Ann M.
NOT ADJUSTABLE FOR A SMALLER ARM. CANNOT BE USED.
WASTE OF MONEY!
Sherrie B.
It took ka few times to find the right fit to put it on, but once mastered, the brace worked great!
Bill F.
Feeling a bit better
Paul R.
Felt good but only thing is the strap that goes around Under your opposite side of brace tended to lose its Velcro strap and was consistently popping off and I had to constantly reattach it often , how since then I lost it at gym and I’ve been bummed about losing it wish I could afford another one
Larry B.
It was too small and I wanted to send it back and they told me to send it to Italy. There’s no moneyback guarantee on these things Buyer beware
Jerelyn M.
I am a golfer with a completely torn, unrepairabler rotator cuff and shredded bicep tendons.
While the brace is large for me as I'm a small person I can "rig" it to work for me. Without it, I cannot swing a club. With the brace, i can!
Christopher
Provided absolutely no support, compression or relief.
francine g.
Didn't fit properly for me. Return policy is false. you can't return it because you have to return it to italy and the address they give you is not valid. shipping costs are very expensive also.
John D.
Seems to be helping after only wearing it a few times.
Barry V.
The strap around the lower biceps keeps coming loose. No support without. Waste of money.
Bill M.
So far it doesn’t do anything to help my shoulder and it’s very difficult to get on correctly
Carolyn W.
Really helped alleviate my frozen shoulder. I wish the instructions had larger print but once I figured out how to put it on, I lived it.
Stacy K.
My husband likes his more than I like mine. It’s to big!!
Please make a brace specific to women or at least smaller size option. I think it’s just too big for me. The arm wrap folds and wrinkles because it’s to big. I have the under the arm strap Velcro straps touching each other and it still won’t stay in place. It does fit better if I position the strap under my breast rather than above but it still slips around when I am working
I think it helps but I don’t wear as much as I would if it fit better
Cyndi T.
It has not helped with my shoulder pain at all. I’m sorry… I was very hopeful. And tried it for several days, but no improvement at all
Paul
Not sure if this works or not, after about an hour of wearing it, shoulder is sore and uncomfortable. After removing the brace my shoulder discomfort went away...the pain I had for the initial purchase still remains.
john P.
DO NOT buy this product. I bought and paid for a brace and they did not deliver it to my home. I wrote 5 time and company did not respond.
Carolyn M.
No experience. Merchandise never received.
Carolyn Moore
Order #11744
Steven G.
Brace itself works well. Only issue that I have is the bicep strap eye digs into my armpit area really bad. A little more material under the plastic eye would prevent this problem. I can no longer wear it under my shirt. It is causing abrasions. Over the shirt is fine but looks ridiculous at the gym and work
Susan S.
From the beginning ordering your product I paid for 3 day shipping. I ordered it on 4/20 and here it is April 28 still no product!!! I thought it was shipped in US but no Hong Kong is more like it. The tracking itinerary is ridicules!! You cannot speak with customer service no phone number. I can see why now. Only by email which they rarely respond to. But never answer the questions you ask!
Mark P.
i would love to tell you how great this product is but after a month I'm still waiting to receive. received an email on 04/01/2024 that my order was shipped but her it is 04/29/2024 and still nothing.
Jim B.
bad velcro, never stays on
Linda M.
Delivery was delayed. Excited to finally receive. Easy to use. Comfortable. Hopeful for relief.
Randy
Does not fit under a shirt well. And their return policy is horrible - has to shipped back to Italy for a refund. ~$32 just for shipping
Shiloy S.
The braces are very uncomfortable and we have emailed 4 times for return instructions and never received a reply. Do not purchase!
Mike M.
Complete garbage. This is a scam and they will not honor any so called "guarantee".
Don't waste your money
Michael J.
DO NOT WASTE YOUR MONEY ON THIS BRACE!! It definitely is not “One Size Fits All”! And you can by a shoulder brace at Walmart for $14 that does the exact same thing! I’m 6’3”, 280 lbs. The cuff of this brace would have to be at least 1/3 bigger, and the strap 5 inches longer, for it to even fit my shoulder. When I realized how small the product was, I contacted “Customer Support” to see how I go about returning the brace for a refund. They only give you a return address in ITALY to send the brace back to! They purposefully make it cost prohibitive to return the brace so that they don’t have to refund your money! Again, DO NOT GET SUCKED INTO BUYING THIS BRACE!! Because you will be stuck with it!!
Robert M.
This product caused me more pain wearing it!! I couldn’t wear it more than one hour and I had to remove it! A big waste of money!
David M.
It was a little tricky getting it adjusted properly. It has definitely helped with pain while wearing it, and I’m starting to notice improvement even when I’m not. Overall, I’m happy with this purchase.
Carolyn M.
How can I rate something I've never received. Ordered 2 shoulder braces but have not received any.
Alexandria F.
I would like to return this as it is not what I expected. I also want a full refund.
Please tell me where you want me to return it.
Thank you.
Nancy
Returned: strong chemical smell. The company made it very difficult to return!
Robert B.
I was skeptical of these braces but thought I would try it out. Within a week most of the pain was gone. I wear them for a few hours a night.
Thomas M.
Overpriced and fits poorly. Does not provide any support as indicated by claims. Online gimick
francine g.
Plastic piece under arm is painful and strap across breast is uncomfortable
Milburn S.
It is terrible. What a joke.
Robert M.
I find the buckle under your arm very annoying and uncomfortable. Should be some sort of padding over it. Not sure if I will be keeping the shoulder brace.
Kyle W.
Most uncomfortable shoulder brace I’ve worn. Couldn’t take it after a few minutes. Poor design. They put a buckle right in your armpit that digs into your skin. Would not recommend
David S.
I was sure that my order included a book discussing shoulder issues was to be included with my purchase….also to be included free of charge for the book!
I have tried contacting you a couple different ways…with no response….so, I am not particularly pleased with your company.
Thank you for your attention to this matter.
Respectfully, David Stanish
Barb K.
I still have pain after wearing 2 hours + a day for 3 weeks. I see no change.
Very disappointed !!
Curtis S.
Well it has only been a few days of wearing this brace, 6 to be exact. It takes a bit to get used to and properly adjusted so its not rubbing a raw spot in your armpit it seems to ride up on the arm. I can make a recommendation though, to move the adjustment buckle to the outside of the arm for comfort. However once all the adjustments are made and completed, somehow or another the pain in my shoulder started to dwindle. It’s not gone, but it is less and a little more tolerable. It’s a little hot to wear but maybe that is part of the process. The jury is still out, I hope and pray that surgery is not in my future.
Marla L.
I do feel like it relieves my shoulder pain quite a bit. Only down side is "one size fits all" does NOT fit a small-framed woman. Would love to see this made in a smaller size.
Rich T.
At first, I was very skeptical, but I had nowhere else to go. I had a shoulder surgery about 10 years ago for a meniscus over the last two or three years it seems as though that surgery had run its course and I just had constant pain lifting things doing yardwork became impossible, so I tried it and my amazement I can do things now without pain. Thanks to you. My question now is how long do I continue to wear it? Also, I was sleeping with it for quite a long time. I’m not sure if I should actually be sleeping with this Device or should I just use it during the day that would be helpful if you could answer that for me please thank you. My name is Richard Timmons.
MaryLou J.
It didn’t work for me. It Made my shoulder pain worse.
I tried it for 2 days, so it is still in new condition. I tried
emailing age relief to return the shoulder support. After
5 attempts ( emails), they finally responded. They told
me it was not eligible for return. No explanation as to why. I emailed them again stating their return policy.
They finally agreed to 20% credit to my credit card.
It’s been 2 weeks since last email to them I have not received a credit. Please do not waste your time or money dealing with this company.
Nancy M.
Some days it seems t help, and others, not so much. Are you supposed to wear it for a certain amount of time each day? I have been wearing it most mornings; some days I can’t because of clothing choices.
Bonnie
I think it would help, but they didn’t take into account that women have breasts.
Annette W.
I’ve been wearing Age Relief for a week.
It is easy to wear for either right or left handed people, easy to put on and adjust to fit. It supports my shoulder very well and has reduced my pain level. This product does what it advertises. The follow-up from the company is impressive, they care about you and how this product is working for you.
Ronald O.
Was in 24/7 pain. Not able to use left arm. Much improvement after about three weeks. Talked to my Doctor today. He says I have improved in mobility. Advised keep using brace.
Curtis L.
I never received the package.
Can you please resend me another one?
Thank you.
Curtis Lund
5629550535
Tina S.
The shoulder brace increased my pain significantly. I noticed there is a 60 day money back guarantee but do not see how to go about doing this. Thank you for your help.
Jean T.
It helps some, however my mom is not able to put it on by herself. It’s also hard for her to remove by herself. I put it on for her when I am here, but I am still working and so this is not always an option.
Jeanette S.
This brace is definitely a keeper. I was skeptical about ordering but as my pain increased I was willing to take a leap of faith. It has reduced my shoulder pain significantly. I’m three days into wearing it . The pain is not completely gone but it is very close. By the end of two weeks I hope to be shoulder pain free. I certainly recommend this brace.
Ann
Well, my shoulder is so bad that I have a hard time putting it on myself. Once it’s on, I could feel the blood flow going to my shoulder.
Ed C.
Flimsy design, not much support does not restrain the arm or shoulder from any movement. Not something I couldn't pick up at a Walgreens pharmacy. I was disappointed in it. Wish it had worked for me. Been suffering for a long time with shoulder pain.
John N.
The buckle for the arm part is very uncomfortable, really lousey design where that buckle ends up right in your arm pit when you tighten it , very dissatisfied
James C.
Using it continuously yo see the eventual effects.
Carol M.
Seems to be helping.I needed immediate relief, but it took over three weeks to arrive. I found the same shoulder brace in Walmart and Walgreen's after placing my order and they were priced at $30.00 rather than the $75.00. Very overpriced online.
Buck S.
I sent an email letting you know the brace has not worked for me. I have worn it through out my day several times and have not experienced relief of pain or freedom of movement. Also the strap continually came loose requiring frequent adjustment and reconnection. I am asking for a refund of my money.
Robert G.
Right from the first time I wore the brace, I felt less pain. I think this is going to be a very important purchase. I only gave four stars because of the instructions on how to put the brace on. The print is so small I had to grab a magnifying glass to try and read it. Once I did, the nomenclature used is different that the illustration. Please, provide a little more professionally accurate and readable instructions.
Anthony L.
I wouldn't know, you sent it somewhere else and your customer service was the worst ever. The only way customer service could be contacted was through email, plus your product was shipped from China, not from the US, and the responses I received back never addressed my concerns. Wouldn't do it again even if you paid me to do it.
Anthony
Mike M.
COMPLETE SCAM! Don't give these thieves your money. They sent me some cheap piece of garbage knock off that looks nothing like the ad. It's uncomfortable and doesn't work.
Their money back guarantee is a joke, they keep offering to give me 20% off "for the inconvenience" of them pulling a bait and switch and sending me a different product. You have to pay international shipping rates to return it, and then hope that they might refund your money after the fact.
Ryan S.
Doesn't adjust big enough
John P.
i never received the product!
kaufman k.
Instructions are so small you can't read them. Chemical odor. Just wash first.
Douglas S.
I have had this for only a few days so my rating may not be fair yet. I also may not be wearing it correctly or not long enough a day, but I am going to give it some more time to be more fair in my assessment of the brace.
Phyllis H.
Haven’t been able to wear it much I am hoping when I do relief will happen
Gene O.
Finally got it I think it will help some
Candi D.
Not good, didn’t do anything it claims. Plus, it’s very scratchy on the skin. Also, it’s way overpriced. Save yourself the money and don’t order this.
MIKE P.
THIS IS FRAUD... A SCAM... THE PRODUCT IS A PIECE OF CRAP AND THEY DO NOT HONOR THEIR MONEY BACK GUARANTEE. I RECEIVED 30% BACK STATING THERE WERE CHANGED TO THEIR POLICY... NOT A BAD WAY TO SCAM PEOPLE FROM $50 OR MORE. ALSO KNOW THAT THE PRODUCT WILL BE SHIPPED TO YOU FROM ITALY. PLEASE HEAD MY WARNING.
Maleia
It’s a great idea, but it doesn’t really fit some. I tried to see about returning it, but they just keep sending me emails to buy more. It looks like it fits men and bigger people. If you’re a small person don’t get it because you can’t adjust it enough to keep it in place.
Sarah M.
This didn't fit my shoulder correctly. Refunds are not easily obtained. If you need to return it, you will have to ship it to Italy on your own dime.
Russell M.
I use. It at the end of the day. I’m more relaxed. Do feel a improvement.
Beatrice H.
They don’t well, if you are a petite woman forget it. Tried to return it and don’t let me do it. Not true the 60 days warranty
I’m so disappointed
Kevin M.
When you get it on and get it fit right it seems to hold enough pressure tension that I have to admit My shoulder feels better, I can wear it either side, I believe it to be a good brace!!!
Kim C.
Been using for about 1 week for a frozen shoulder and it does give relief once I have it on. Been using after work in the evenings for a few hours each day. I’m about to start PT this week and hoping between the 2 I can avoid a long drawn out treatment plan. So far it feels great while wearing.
Karen Z.
I bought this item for my son who had injured his rotor cuff in a fall and it bothered him for months so I bought this for him and he said it’s amazing and he can lift his arm again. I don’t know what is in this thing that makes it work, but he swears by it. Glad I bought it for him .
Katy M.
Missing pieces. No instructions. Can’t use
Payton R.
I put down one star simply because I can't rate something I haven't tried because I haven't received it after being told it was out for delivery and if it was I guess it got lost in the mail. Maybe that is the way I should have payed for it is send a check in the mail.
Richard H.
Works well to stabilize and relieve pain in shoulder.
William W.
We haven't been able to figure out how to put the harness on and the pictures aren't that helpful.
Melinda C.
It really help his shoulder no pain for days. The only thing is it rubs in his armpit and it hurts. But other then that he loves it. He is a big machinery mechanic so his shoulders are in pain all the time. But much better since he started wearing the brace.
Char
Very comfortable to sleep in
Chris C.
The item does appear to ease the pain and support my shoulder when I wear it. The only issue I have is the reason I purchased it is because of moderate pain and lack of mobility in my shoulder. However with the limited mobility and pain in my shoulder I cannot put it on or take it off without assistance. Meaning I don't get to wear it and receive the benefits of it as much as I would like to. Would be nice if you could develop a shoulder brace that is more user friendly for people who actually have severe shoulder pain and limited mobility that they can easily put on and take off by themselves.
Patrick W.
It has help with my shoulder pain.